Wednesday, June 28, 2017 - 11:29 PM

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We have a new and revised FAQ facility with helpful screenshots - check this section out before contacting support. Also don't forget to view our status page to see if we have server issues.

To log in to your account please click here to go to our new customer account site

Support

Before contacting support

Please have a read through our FAQ section to see if an answer to your question can be found there.

Check to see if we have any known server problems by viewing our status page.

Still need to contact support? You have several options open to you.

1. Open a support ticket (Preferred method, allows you to track support requests)
2. Email us
3. Use iChat or Skype
4. Call us

No matter which option you choose you will receive a response as soon as possible. All support requests by customers will be added to their account via the ticketing system. This facility will assist you and us to ensure support requests are handled and responded to in a timely manner.




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